Victoria’s first GP-led Respiratory Clinic
Altona North Respiratory Clinic is a project of Cirqit Health, run through Altona North Medical Group and Circle Health.
In March 2020, Cirqit began planning Victoria’s first GP-led Respiratory Clinic. At this time, we were seeing outbreaks in China and European countries and frontline medical staff suffering on wards with minimal training or PPE. We were operational within the space of ten days, bringing together a clinical team and support team of 30 individuals, training them in infection control and new approaches to general practice.
The process has gone through many iterations. Prior to an appointment there is an online booking system, offsite and onsite traffic management, pre-triaing by telehealth, clinical observations. The consultion itself is conducted in full PPE, with a scribe taking clinical notes remotely and a health assistant supporting the general practitioner. All swabs are processed externally, and when results are processed we inform the patient and forward notes on to their original GP.
Everyone was showing compassion and they all kept me calm. I was anxious. I had the very best of care, thank you so much. The doctor was thorough and professional. Nurses were happy to help me. Very smooth and clear instructions. Well done.
Respiratory Clinic Patient